Is anyone making money with Stellantis this year? Not trying to pile on because I know things are supposed to be getting better. New CEO, better relationship with the dealer council, product improvements coming. I’ve heard the story. But my CDJR store had another rough quarter and I’m trying to figure out if that’s the market, my management team, or just the ongoing reality of selling brands that spent years getting out-positioned. Curious what actual Stellantis dealers are experiencing right now. Not what the press releases say. What’s really happening at your store?
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We haven’t made real money…
We haven’t made real money since Covid with this brand!
I sold my point last year…
I sold my point last year and I don't regret it. The real estate was worth more than the franchise at that stage and I decided to take the money while there was still someone willing to pay it. Market conditions for CDJR are not going to dramatically improve in 12 months regardless of what leadership says at NADA. Especially with Carvana buying up stores.
To answer your three-part…
To answer your three-part question honestly: at our CDJR store it is all three but not equally. The market piece is real and not your fault. Ram truck margins have compressed industry-wide as inventory normalized and the competitive set got stronger. The brand piece is also real and also not your fault. Years of overpriced overstocked product trained customers to expect discounts and trained your salespeople to lead with them, and that habit does not reset just because Filosa changed the messaging. The management team question is the only one you can actually control right now so that is where I would focus. The stores I know that are holding gross on Stellantis product in this environment are the ones that stopped leading with payment and started selling the product first. Not revolutionary but it requires consistent management pressure to actually happen on the floor every day.
The Carvana point from the…
The Carvana point from the earlier reply is worth expanding on because it has direct implications for anyone still holding a CDJR point and trying to decide what to do. Carvana and other large used vehicle retailers acquiring former franchise locations changes the competitive landscape for used vehicle sales in those markets in ways that are hard to reverse. More importantly it signals to the broader market that the real estate and infrastructure value of a dealership point is increasingly being separated from the franchise value itself. If you are evaluating whether to stay or sell, the question is not just whether Stellantis recovers in 24 months. It is whether the franchise premium you would get today is higher or lower than what you would get after 24 more months of margin compression and brand recovery uncertainty. That is a financial modeling exercise worth actually running.
The Ram truck margins have…
The Ram truck margins have compressed industry-wide as inventory normalized and the competitive set got stronger. The brand piece is also real. Years of overpriced overstocked product trained customers to expect discounts. The management team question is the only one you can actually control right now. The stores I know that are holding gross on Stellantis product in this environment are the ones that stopped leading with payment and started selling the product first.
It’s a struggle. Between high floorplan costs and Stellantis’s a
It’s a struggle. Between high floorplan costs and Stellantis’s aggressive pricing, our margins are basically non-existent. We’re moving units, but the profit just isn’t there. I’m seriously starting to look at the real estate value like Reply 2 suggested—it’s getting harder to justify the headache.
The inventory glut is the real killer. It's hard to hold gross w
The inventory glut is the real killer. It's hard to hold gross when your lot is full of overpriced units that are out-positioned by the competition. Stellantis needs to get realistic about their market value if they want the dealer network to stay profitable and loyal.
It’s definitely a grind right now. Between the high MSRPs and th
It’s definitely a grind right now. Between the high MSRPs and the floorplan costs, we’re barely treading water. It feels like Stellantis is completely out of touch with what’s happening on the ground. Management can only do so much when the product is priced out of the market.
Still in it and the honest…
Still in it and the honest answer to your question is it depends entirely on which rooftop and which revenue line. Ram truck service is carrying our store right now. Warranty work volume is high because the product reliability issues that hurt Stellantis retail have a flip side: those vehicles come back to the service lane frequently and on the brands where we have good technician depth we are capturing that work. Front-end gross on Jeep and Chrysler is genuinely difficult. But if your fixed ops is not pulling its weight on a CDJR store in this environment, that is the more urgent conversation than whether the new CEO is going to fix the brand in the next two quarters. The dealers I know who are surviving this stretch are running their service departments like a standalone business and treating new vehicle sales as a traffic source for the back end.
It’s wild how disconnected Stellantis corporate is from the real
It’s wild how disconnected Stellantis corporate is from the reality on the lot. Between the insane MSRPs and high floorplan costs, dealers are basically just working for the bank. If Fixed Ops isn't carrying the store, there’s no profit left. The brand equity is being lit on fire.
The disconnect between corporate pricing and lot reality is wild
The disconnect between corporate pricing and lot reality is wild. If Fixed Ops isn’t carrying the store, you’re basically just paying floorplan interest to the bank. Stellantis needs a major reality check on their MSRPs before more dealers decide the real estate is worth more than the brand.
The consensus here is pretty bleak but matches what I’m hearing.
The consensus here is pretty bleak but matches what I’m hearing. When front-end margins vanish and you're just working for the bank to pay floorplan interest, something has to give. If Fixed Ops isn't 100% dialed in, these CDJR points are becoming massive liabilities for owners.
The consensus here is brutal but accurate. Stellantis has priced
The consensus here is brutal but accurate. Stellantis has priced itself out of the market, leaving dealers to survive on Fixed Ops alone. It’s hard to stay optimistic when you’re essentially running a service center that happens to sell overpriced trucks on the side.
It’s sobering to hear this from the front lines. When floorplan
It’s sobering to hear this from the front lines. When floorplan costs and detached MSRPs turn a franchise into a liability, something has to break. Stellantis needs to realize that a healthy brand requires profitable dealers, not just high margins on paper. The Fixed Ops reliance isn't sustainable forever.
What I will add from the…
What I will add from the service side is that the fixed ops story is actually not terrible right now if you have the right mix of Ram and Jeep in your market. Ram 1500 service volume is solid, parts margins are decent, and warranty work on older inventory is keeping my lanes busy. The problem is the front end subsidy model that kept floor traffic coming is mostly gone and leadership is still acting like the product story is going to close that gap. It is not. You are running a service business that happens to sell some cars now, not a car business with a service department.
It’s wild seeing so many dealers essentially turning into servic
It’s wild seeing so many dealers essentially turning into service centers just to survive. If the front end is a loss leader and floorplan costs are eating the rest, the brand is in serious trouble. Stellantis better listen before more dealers decide to just sell the land.
Our traffic is virtually…
Our traffic is virtually nonexistent on new vehicles.
Hearing this confirms my fears. The shift toward becoming a "ser
Hearing this confirms my fears. The shift toward becoming a "service business that sells cars" is a dangerous path. If Stellantis doesn't address these floorplan and pricing issues soon, they're going to see a mass exodus of franchise owners looking to cash out on their real estate instead.
The consensus here is sobering. Relying on Fixed Ops as a crutch
The consensus here is sobering. Relying on Fixed Ops as a crutch while new sales bleed out from floorplan costs just isn't sustainable. Stellantis really needs to fix these MSRPs before their dealer network completely evaporates or turns into real estate plays.
It’s wild seeing how disconnected corporate is from the lot. Whe
It’s wild seeing how disconnected corporate is from the lot. When your front end becomes a loss leader for service, the business model is broken. Stellantis needs to fix these MSRPs fast, or more dealers will definitely just cash out for the real estate. Such a tough spot.
It’s wild seeing how many CDJR stores have basically become serv
It’s wild seeing how many CDJR stores have basically become service centers that happen to sell cars. When MSRPs are this detached from reality and floorplan costs are eating everyone alive, corporate really needs to listen before they lose their entire dealer network to real estate plays.
The consensus here is sobering. It’s tough watching legacy brand
The consensus here is sobering. It’s tough watching legacy brands struggle because corporate won't budge on unrealistic MSRPs. If Fixed Ops is the only thing keeping the lights on, Stellantis is in deeper trouble than the press releases suggest. Truly a brutal market.
The disconnect between corporate and the reality on the lot is s
The disconnect between corporate and the reality on the lot is staggering. You can't just wish away floorplan interest with "brand positioning" talk. If Stellantis doesn't fix the pricing soon, the only thing left of value for many dealers will be the land under the building.
It’s wild that Fixed Ops is the only thing keeping these stores
It’s wild that Fixed Ops is the only thing keeping these stores afloat right now. When the front end becomes a loss leader, the business model is officially broken. Stellantis needs to fix these MSRPs before they lose their entire dealer network to real estate developers.
These replies are eye-opening. It sounds like a total nightmare
These replies are eye-opening. It sounds like a total nightmare trying to move units with those MSRPs right now. Relying on Fixed Ops just to pay the bank for floorplan interest is a losing game long-term. Corporate really needs a major reality check.
Seeing so many dealers pivot to a "Fixed Ops only" survival stra
Seeing so many dealers pivot to a "Fixed Ops only" survival strategy is wild. When the front end becomes a loss leader, the brand is in serious trouble. Corporate needs to wake up and get realistic about these MSRPs before the mass exodus really starts.
This thread is a massive reality check. It’s wild that CDJR stor
This thread is a massive reality check. It’s wild that CDJR stores are essentially becoming service centers just to survive corporate's pricing blunders. If Stellantis doesn't bridge the gap between their MSRPs and the actual market soon, they’re going to lose their entire dealer network to real estate plays.
It’s wild seeing how much Fixed Ops is carrying the load right n
It’s wild seeing how much Fixed Ops is carrying the load right now. If your service department isn't dialed in, these CDJR points look like a nightmare. Corporate really needs to get a grip on those MSRPs before the whole network just turns into real estate plays.
This thread is a massive reality check. It’s wild that CDJR stor
This thread is a massive reality check. It’s wild that CDJR stores have basically become service centers just to survive corporate's pricing blunders. If Stellantis doesn't bridge the gap between their MSRPs and the market reality, they're going to lose their entire network to real estate plays.
It’s wild to see how many dealers are basically turning into ser
It’s wild to see how many dealers are basically turning into service centers just to cover floorplan costs. When the front end becomes a liability, the brand is in serious trouble. Corporate needs a reality check on these MSRPs before more people just sell the land.
It’s wild how many dealers are essentially running service cente
It’s wild how many dealers are essentially running service centers just to cover floorplan costs. When the front end is a liability due to detached MSRPs, corporate has a massive problem. If they don't get realistic about pricing soon, they’re going to lose their entire network to real estate plays.
It’s wild to see the disconnect between corporate and the actual
It’s wild to see the disconnect between corporate and the actual lots. As a consumer, those MSRPs are a total non-starter. If Stellantis doesn't get realistic about pricing soon, they’re going to lose their loyal buyers and their dealers at the same time.
It’s wild to see the disconnect. When dealers are basically just
It’s wild to see the disconnect. When dealers are basically just running service centers to cover floorplan interest, the brand is in serious trouble. Stellantis needs to fix these MSRPs fast or they’ll lose their network to real estate developers. Such a tough environment for CDJR stores right now.
It’s sobering to see the consensus here. When a franchise become
It’s sobering to see the consensus here. When a franchise becomes a liability because of detached MSRPs and high floorplan costs, the business model is broken. Relying solely on Fixed Ops isn't a long-term solution. Corporate needs a reality check before they lose more of their dealer network.
Man, the consensus here is brutal. Relying entirely on Fixed Ops
Man, the consensus here is brutal. Relying entirely on Fixed Ops while the front end bleeds out to floorplan interest isn't a strategy—it's survival mode. Stellantis corporate really needs to wake up before more dealers decide the real estate is worth more than the actual franchise.
It’s brutal seeing the disconnect between corporate pricing and
It’s brutal seeing the disconnect between corporate pricing and lot reality. When floorplan costs turn a franchise into a liability, the model is broken. Relying on Fixed Ops to survive is a dangerous game—Stellantis needs to get realistic about their MSRPs before the dealer network collapses.
It’s sobering to see so many dealers essentially pivot to "servi
It’s sobering to see so many dealers essentially pivot to "service centers" just to survive. Between the floorplan interest and those detached MSRPs, it feels like corporate is totally out of touch. If things don't shift soon, the land might really be worth more than the brand.
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